Quote:
Originally Posted by ironworks
......I also think if you don't follow procedure on filing a complaint you loose your right to complain. If there is a place to complain and they take it about themselves to post it in the Open Discussion area without following procedure they loose the right to use our community to get some action. If your a community Member you will know that there is a proper place to complain. I think some of these posts lately do not respect the community.
The thing that makes this community great is the respect everyone has for each other. People should conduct themselves like they would in public not hide behind some key board. People post some cool stuff on here and I have met many great friends on this site. If you don't like something go to the next thread. If someone asks for your advise then give it. I don't take part in to many other forums because of the lack of respect there. To me lack of respect means not following the rules set forth. This place is like bench racing in Scott's garage, he has rules or an idea of how he would expect any one coming to his house to conduct themselves and if you don't follow them you might be asked not to comeback.
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^^^^Agree 100% - A defined, clear and simple complaint process for site sponsor vendors, is the way to go. As Rodger said, If you can't follow that process, you don't get to air your grievance. At least, not here.
In our industry (semiconductors) we have a defined process for managing customer complaints. Without that process, there would be complete chaos.