Quote:
Originally Posted by nacnac
I went from being merely being unhappy to being absolutely livid. 2 weeks when I talked to danny I was under the impression that I in fact did have an order with air ride with my name on it. This morning I find out that I don't. And now I have to get my money back from perry at
pts, then if I want to re can do it direct. What happened t
wo weeks ago?
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I'm not going to speak for Bret, but it sounds like Perry never paid for your parts. I am not sure what his (PTS) deal was with Ridetech, but he may have been able to order your parts (compressor was backordered so they held the entire order) and when they shipped he had to make payment. That would be normal for a dealer that did not have an open account; pay when the order ships. In this case the payment could be delayed because they were waiting on parts to complete the kit. From your earlier post in this thread that was how I interpreted things; that PTS had placed the order but they were waiting on PTS to pay so they could ship. That is what Bret said in his response. So having an order for you and having been paid for it are two different things.
If so, that's a bad situation, but not Ridetechs fault that PTS took your money but didn't pay for your parts with it. We have other members waiting on thousands of dollars in refunds from PTS, so the entire deal sucks. I would think if Perry had paid Ridetech for any portion of your parts then they would send those, or credit you that money towards your order.