Quote:
Originally Posted by GregWeld
I agree -- it's a very fine line -- but if the customer has the willingness to make things right - regardless of how long that takes (payment plan of some type) you eventually end up with getting your money back - or some of your money back. Otherwise it's a ZERO. AND you lose a customer. If the customer has the willingness to get caught up - then it's a win win (except for the loss of interest / carrying costs on the past due).
I found I could "live with" a guy that was a good guy -- and tried to do the right thing.... over a guy that just stiffed me.
We all know that unsecured creditors wind up getting zip in lawsuits. So that's a zero.
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Darren, Greg is spot on with what he said!