Quote:
Originally Posted by 505camaro69
No need to be condescending on here.
I'm not just on here "complaining".
I was trying to find out if other people who actually have used these hinges have had this same problem.
I think the company should back up their products. If it doesn't work, than it should be corrected, what if these are defective struts and I sell them to someone else and they don't work for him? The company should take these back and test them, if they're defective then send me replacements (they should be able to get them replaced by their supplier) if they're not defective than supply the 325# struts.
I guess some people on here have money to burn, but I don't. If I spend that much money on a product, I don't think it's too much to ask for it to work.
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505, the Rings are stand up guys.
"IF" is a big word and very speculative and has a broad range.
"IF" they are defective then go back to your vendor you bought them from...Prodigy.
"IF" they are not, then Ring or no other supplier can be responsible for you or your builder for ordering the wrong thing. Im pretty sure the Rings test their product for quality assurance before it leaves their house.