Quote:
Originally Posted by Ringbrothers
I also told you that we have a one year warranty policy and if you could provide me with the original invoice I would be happy to replace the gas struts for you at no charge. If it has been over a year then you would need to purchase the struts. Gas struts are not an exact science. Everyone's hood is different.
I'd be happy to except the invoice from Prodigy... if it has been within the 12 month timeframe.
If you have any further questions please email me at [email protected] |
I'm so glad that this is being taken care of. Tammy is going to exchange the 260# struts for the 325# struts. I have sent her a copy of the invoice.
These are beautiful hinges that look even better in person than in pictures. It sounds like with the correct struts, these will work great.
Thanks to Tammy. Also, thanks for everyones input.
