Not saying your GoPro is working properly, but I've sold 50+ with very few issues. When I had an issue with my first gen camera they handled it very efficiently and sent a new camera. The menu system is complex and due to the camera's size it's challenging, especially for me because without reading glasses I can't see it.
I'd download the pdf version of the instructions and print out in 8.5 x 11 and read the key elements. Then make sure the latest firmware is loaded, reset the camera to factory defaults. You may want to set the camera to one button feature that turns it on and starts recording in the selected mode with one touch of the shutter button.
They aren't perfect but they do have millions of satisfied customers and the company's rate of growth is relatively impressive.
If it still isn't functioning to your satifaction I'd send it to GoPro to confirm it doesn't have a glitch.
|