If you want email and all that jazz, iPhone or one of the Android based phones (Samsung Galaxy S3 is the hot Android phone right now).
iPhone is very simple, cookie cutter, easy to learn/use, intuitive.
Android based phones are a little more "user configurable" but also a little more confusing.
Both will require a little getting used to, but both should be more than sufficient for you, and both you'll understand in no time. (then wornder how you lived without them for so long. lol)
Personally, I use an iPhone 4. Jailbroke (so it gives me more customizing options outside of Apple's Cookie Cutter options). I'm still undecided at looking at an Android Galaxy S3 or iPhone 5. But im a geek and like to tweak with things. heheh
Take Greg's advice, get in there and get your hands on them. I know ATT also gives you a 30 day return period if you dont like the new phone, not sure about Verizon, but i assume its likely an industry standard thing.
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Albert
My Toy... is actually a 1973 Camaro LT and a '09 HD Dyna. 
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