In a nut shell, I bought a business about 8 years ago and we have never had any real structured sales process or protocol. I am looking to develop a formal sales structure, ie, call reports, planning, etc. I have no experience with this side of the business. I have read a ton of books, but I thought talking to others might help me move down the right path. I know it is really broad, probably to broad for an open forum.
Thoughts?
Darren
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