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Originally Posted by DOOM
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This is exactly the point I am tryng to make with this thread ! I just read this post in the transmission section and my friggin blood started boiling!!! My trans kit was orderd mid October I was told about the TREMEC shortage but it was only a four week delay! After six weeks (emails and phone calls another story)I was told I would have it late December,still no trans! No calls no emails about whats going on, nothing! Point being .Tell me this is ''Tremec's PRIME manufacturing run'' for this time of the season!! AND YOUR NOT SURE WHEN THE TRANSMISSIONS WILL BE DELIVERED!!! For me its that easy!!!!!! It sounds to me like you guys know this happens every year! Knowing this why would you require half the money in my case $4300.00 hundred dollars witch pisses me off even more!!! If you told me it was going to be a few hundred dollars to hold my place in line so when the ''Prime'' season is done I would have a place in line that would work for me also!!!!! So for me I think your responce above is complete BULLSH^T!!! I said what I had to say I done!!!!
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Mario
I did find out some info on your order. You had the cryo treatment done to your transmission which can take up to an additional month due to the customized process. Each transmission has be disassembled, gears polished and cryo treated. Then reassembled tested and shipped out back to us. I believe Paul was your sales person. He said he contacted you just before Christmas. Paul has been on vacation during the holidays so an order update must have missed you. Paul is going to call you first thing in the morning. If you have any more problems please let me know. I know people had waited up to month on some transmissions but not 3 months. The cryo process is lengthy sometimes. So waiting on trans then when we finally get them it has to go to the cryo process then it adds more time. Again I am sorry for the lack of communication. Our guys do an outstanding job and I will defend them on their efforts. But nobody is perfect and sometimes we drop the ball on communication.