
03-25-2013, 07:17 AM
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Administrator
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Join Date: Jul 2004
Location: Wilton, CA.
Posts: 13,489
Thanks: 7,769
Thanked 2,380 Times in 1,113 Posts
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The biggest advantage to using email is you now have a permanent record of the transaction; with a phone call you do not. As far as not responding that's a common problem in pretty much all industries, and the ones who do it the least usually are more successful. There is no excuse for it; sometimes things "happen" but for others it's pretty common.
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