Quote:
Originally Posted by GregWeld
Well.... I think I'm heart broken this morning... but stuff happens while you're having fun sometimes.
The long and short of it is I canceled the trailer order this morning after several emails and phone calls telling me that the Renegade factory has yet to schedule a build date - and that the build date IF I sign off on drawings (that I've been waiting and waiting for weeks to get) might get scheduled July 29th and I'd be 12 to 16 weeks out from there.
All of this time I was working on a delivery date of June! They haven't even slotted a build date!
I signed basic - and I mean the most very basic (as posted here earlier) weeks ago... and I requested more detailed drawings for review.... it was back then that I was told June delivery date. In the meantime I was working under the ASSumption that we were just drilling down on details such as flooring choices - fabrics - and minor details etc.
After several emails requesting more detailed drawings -- and being given many excuses as to why they aren't done (illness etc)... I'm now told that they don't have the expertise to produce the drawings and that there's no build date unless I sign off on what I have! A two year old could draw the basic shapes I have.... and I'm supposed to commit to taking a $400,000 totally custom built trailer based on this. Oh and by the way --- I'm now months out as well --- another missed summer --- because of their inabilities.
I could actually work with the basic drawings --- given a large stretch of "trust" that they build a good product and we can figure stuff out as we go.... but the move of the build date is just the last straw. That infuriates me. Mind you -- I gave the dealer a $150,000 deposit LAST JUNE.
Charley will just have to watch TV from the little 12V cigarette lighter version I'll buy at Camper World...  :  |
I just don't get it. You are the kind of customer I would
DREAM of having, and they just piss it away. Makes no sense.