After reading your post TWICE --- I'm still not sure what and how to answer.... but I'll cover just a couple basics.
#1 --- A shock (damper actually) --- all types -- have a length when extended -- and another when depressed fully -- the "ride height" should be close to the middle of that number. Example --- 16" extended --- 12" depressed --- ride height 14"
#2 -- "Ride height" is where you want the car to be driven.
#3 -- The correct way to find the ride height is to set the car up at ride height and then measure the length of "shock" or coil over or whatever - you need. As per #1 above.
So the question now remains --- which you didn't answer or state in your post.... did you air up the Shockwaves and your ride height is 11" and is that the middle of the range of the Shockwave you installed?
Have you called RideTech "tech".....
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