Any paint job out there is ONLY as good as the foundation below. If the shop is satisfied that the current paint has good adhesion and there are no other concerns, then a scuff and paint is appropriate. However, many shops will limit any guarantee as well as the paint supplier if it isn't their products from the metal out.
Sometimes putting fresh paint over old paint will bring out things (as the solvent reacts) that you didn't know were there. This can cause rings or shrinkage spots where the filler below and other paint/sealer/primer re-react when the fresh paint goes on.
Make sure you get the whole job written up ahead of time and don't pay any money until there is a contract for repair...and don't pay in full until it is done within a promised time window.
Body shop jail is a bad place to be - and we are usually at fault (the consumer) for putting ourselves in a position up front where we don't hold any cards in the negotiation to get the project done. There is a difference between "RUSHING" a shop to complete the work...and insisting that it be completed on-time. We have a tendency to allow shops to push off restoration work in favor of their production work because we want it done right - so we are okay with them "taking their time..." But, once your project goes to the back burner...or if they are giving you a better deal to "fit it in" between other jobs...well, kiss the car goodbye for a LONG time because it will move so far off the back burner that it will move off the stove.
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