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Old 09-25-2013, 08:40 PM
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Stovebolter Stovebolter is offline
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Rick, they just offered to refund me the finish work, but I would have to have them finished locally. Problem I have with that is if I have someone bead blast them, and they mess up the machine work on the center, it becomes my problem entirely. I paid for a new set of wheels and was told one of the perks was I could choose my finish (custom colors) for an additional price, which has been paid in full.

I did verify the center bore has been machined correctly this time around. So I just have a crappy finish.

I explained to Mike that in my opinion, if I were the owner, with a customer with so many mistakes made on thier order, I would start from scratch at my expense, make a new set of wheels to spec. I would personally supervise the entire process of this order. I would refund the customer the expense of mounting, balancing, and the removal of tires. There is no way the customer would have to disassemble and reassemble the centers. The customer paid for new wheels. They should get new wheels with good run out, proper machining, and a nice, clean, even finish. And the paint on the custom etched center caps would match the wheels. Then I would send at my expense a RMA from FedEx for the original faulty wheels. My customer would not be out any more time.

I was even promised new hardware but never got it. Still dont have center caps. Im very tired of the promises. I just want my product or a full refund including cost of mounting, balancing, and tire removal.

I just don't know anymore. Im still trying to process all of this madness.

Last edited by Stovebolter; 09-25-2013 at 08:47 PM.