I generally like UPS...I use their website to do all of my labels and we have a daily pick up...my local driver has been the same guy on our route for about the last 9 years...I think UPS treats their people pretty well, from what I can tell...my brother in law up in Petaluma works for them, as well...We do use USPS for smaller less critical shipments...it seems like the USPS can't be bothered with larger packages, at times...always seems to be some kind of issue.
I get much less grief from UPS in the event of a damage claim, than from any other carrier.
Note that the USPS just inked a deal with UPS, to start moving the US MAIL for them!
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