I put their Level 1 suspension kit on my Cuda a couple years ago. I had some issues with their parts and they worked with me on it. Can't say it was smooth sailing but I'm still happy I went with them. I have been receiving emails from them with sales and what not. I tried to see when the last email was but I've been deleting them. I don't know how much effort you have put in to contacting them but I wouldn't give up. Aren't storms hitting the east coast right now? That might play into them being hard to reach.
Goodluck!
Dave
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