I generally
enjoy spending my hard earned money with companies who say what they will do and then do what they said.
I'm
thrilled when they also under promise and over deliver on what they say.
That was my experience this week with Todd Finley at Forgeline Wheels.
I recently curbed one of my wheels and it left a 4 inch scar on the outer rim. Son of a *****!!
I called Todd and asked what my options were to get it fixed as soon as possible. He gave me some options and prices and then said the easiest fix would be to just unbolt the wheel and tire and send it to him. I chose that option since I haven't yet had time to find out who in my area has the ability to remove and reinstall tires to these wheels without damaging them in the process.
Of course Forgeline was able to make the wheel look like brand new again. The parts that thrilled me included getting the wheel back in less time than Todd estimated and at less cost than I expected. Since they were able to simply refinish the outer rim they did not charge me for a new one which they certainly could have because that was what I had agreed to pay for. They also don't try to make extra profits on shipping.
I just wanted to publicly say THANK YOU to Todd and Forgeline for taking care of me. During the transaction Todd repeatedly stated he likes to treat his customers just like he would want to be treated. He certainly did that and more.
Arrived a couple days earlier than promised
Good as new!! Thanks Forgeline!!
Anybody know if JC Whitney still sells those curb finder thingeess???????