Quote:
Originally Posted by ironworks
I would say that person does not exist. The reason being is that there are a ton of shops that deliver on time and with great quality. If said person cannot find that shop there is some reason why they have not been able to find that shop. They exist all over the country and may not be in your area. They are not the cheapest and the may not be able to put some one at the front of the line waiting list to meet their time line due to a waiting list. If the shop does quality work they were probably busy long before you called and have prior obligations to deal with. When it's your turn they will give you the same treatment they give all their other customers if you treat them the way most of their customers treat them.
A complete build does not get to 3x over budget over night.
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So not to over generalise... but in in Cali and a few other parts of the US like the south east there are lots of shops and that supply side of the equation adds to the customers "power" be elsewhere... as in the other 90% of the country.. its not the case.... Trust me the scenario were a customer is happy to spend what is required and expects a specific outcome is not just real.. its common.
A complete build does not get to 3x over budget over night.... Correct...
But far too many times shops don't bring that issue forward until its too late of the $$ is spent..