Quote:
Originally Posted by XLexusTech
IMHO they are responsible for the output which needs to account for +- X% variance from the estimate based on experience..... Again using the lumber example... if you hired a GC to build you a home... they showed up with 2X material cost because the lumber they bought was 50% rotted you would tell them to pound sand...
Again.. you own the output... personally I would treat customer supplied materials like cancer.... and if you HAVE to accept them... then the customer needs to own any time spent making parts they supplied work..
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That is an interesting analogy. I just built a new house. hired a contractor had an Estimate and I was on the construction loan so I had to approve all the invoices. well had a quote for al the lumber when it was said and done the final cost was double. had the contractor check the quote to invoice and the quantities were all good, the supplier just said to bad that the price went up . so suck it up. not like you can return it!! and that was the end of it contractor didn't do anything and neither did the supplier. the funny part.... the price on the trusses never changed and I bet there was as much material in them as the rest.
I agree 100% I tell customers you supply the parts your on the hook for them no warranty you pay all the labor it takes to make them work. like the issue I talked about, so the guy saved 40 bucks on the glass. he is now into 2 replacements and time to figure it out. it is NOT my problem at that point. I like Vince bend for customers as well and sometimes it pays off and some times you just end up bending forward for no good reason.
Like I said earlier this is abut the only business where you have to make deals after the fact.