I have an auto repair shop. It has been very frustrating to have a brand I trusted to build a quality part that I can confidently install on my customers car, turn to crap. It seems the changes really started happening about 15 years ago. It seems the traditionally good name brands have kinda figured out their issues and the level of decline in quality has stopped or now gone back up.
But...
Most of my parts are ordered online. These parts are typically delivered to my shop within an hour. One supplier in particular, will use the catalog of a "good" brand for their generic brand. I have has multiple issue where a part had to be warrantied only to find the "good" part I bought was a generic part.
So, what I have learned is if the part is less expensive than expected, it is the generic part, not the real deal.
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