Quote:
Originally Posted by Brewtal66
4. Zero customer service. There's no interaction. I walk up, get barked at by an electronic machine, and that's it. An employee is a heck of a lot quicker ringing up items(especially when you have lots) than I could ever be with the units they have. Plus there's no "did you find everything okay?" "How are you doing?" or anything else for me to say "that was a great experience. I'll be back."
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An employee is a heck of a lot quicker. #4 makes me laugh Tim. Home Depot and customer service is never used in the same sentence. The only thing an HD employee is quick at doing is telling you its not their department and getting to the time clock to go home.
And they killed your friendly neighborhood Ace hardware for what? Oh im with you F skynet!