[Lous69]

I think there is a lot of good advice here already but one thing seems to be missing.

No matter who is quoting you what, You should ask for a list of their previous customers and talk to those people directly. The price of parts and labor is just a part of your actual customer experience.

The proof of what kind of shop you are talking to is probably best learned by talking to their customers. Of course, you could argue they will only provide you with a list of satisfied customers but hey, that is what you hope to be too, right?

Talk to those previous customers to see what led to their happiness and then honestly ask yourself if you are that kind of customer or not.

If it is one of the better known shops it shouldn't be hard to find some of their previous customers on your own.

The other thing I would investigate is whether or not the actual people who built the cars for the customers you talk to are still at the shop or not. Some shops are constantly replacing their workers and others have a very stable workforce. It would be hard to be assured of a similar positive experience if your work will actually be done by different people.