everyplace has screw-ups, thats understandable, but i feel the only reason tirerack finally did anything about it was to get me to quit calling. i have had "issues" with tires from discount also....but they made an effort to "right" the situation in a very timely mannor...... and i personally will spend a couple dollars more at a company that trys to keep a customer happy when screw-ups happen.
it was a set of 335 P-Zeros about 6 months ago, 1 came from one place and another from someplace else, well i got the 1st tire in a "normal" time frame.... expected the 2nd within a couple days. after a week i started calling, about 2 weeks later i finally got a tracking number for the 2nd tire....which showed up right on time.
like i said....i was probably just lucky enough to get one of the few screw-ups. i have ordered 7-8 sets of tires, and a couple sets of wheels through discount, minor issues (1 tire was off a size, it was a 45 series instead of a 40 like the other 3 they promptly shipped a replacement, even called to make sure i got it and was happy)
Last edited by race-rodz; 11-12-2006 at 05:54 PM.
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