[DOOM]

Originally Posted by Ketzer

Reminds me of the proverbial "I aint see nuthin..." but everyone is screaming for change. Maybe I am short sighted or temperamental, fair enough. Everyone has to decide their own exposure... if someone screws me, I will not go quietly.


Jeff-

Jeff I'm the fairest guy you could ask for. And I have a few people on this board that can attest to that . I can tell you this I'm not a sue happy person . But when you get to a point that you know your being taken advantage of knowing you been REALLY REALLY cool through this prosses I feel you have to draw the line . Almost 30 years in business never once did I have to go after someone or someone come after me! I had someone tell me I wouldn't do this if I pay for my attorney . Ahh yes I would !

Originally Posted by Blake Foster

WHY would anyone think that any builder ANY builder could build the reliability into even a million dollar car that GM FORD (the corvette has been in constant development since 1952!!!) or any mfg can? how could you take parts made by 200 different suppliers that have never been tested together for more the 2 minutes if your luck and expect all of them to work for for 100,000 miles with no issues. These are NOT factory cars they are 1 off cars built by guys who are supposed to perform Magic and make some power window motor work with some after market switch and a new window that doesn't fit in an aftermarket door with new repop window felt and rubbers that are too hard and too thick in a 40 year old car and expect it to work perfectly the first time you touch the switch and have that NEVER be an issue for the entire remainder of that cars life? really?

I feel Speedtech builds really good cars, well finished and with Great style, I feel we do it more reasonably that some in the same price range, i have been doing this since i was 13! We test the cars for a period, usually a couple hundred miles. ( i laugh at the customers who say Take it out and beat on it!! UMMM NO that is up to you) and then give it to the customer, because i have to charge all that testing time and all the fuel. It adds up. The customer want their car, they want to drive it.
I am sure you have seen the grey 69 Camaro we just finished? it was a mid $$$ build compared to a DS or RS car we put 400 miles on it, here is the funny part brand new T56 5 miles on it and it pushed out the rear seal. hummm oh well 2 hours later we had a new seal in it who knows. 5 more miles pushed out the new seal,WTF made some clamps to hold the seal in from aluminum. thinking maybe the housing was a little over size it was not leaking or anything, customer picks up car 50 miles later is shows up on a tow truck guess what, call Tremec give them the ser# "oh that one was a DUD and needs a new Tail shaft housing we will send you a new one. Cool who is paying the labor? tremec "NOT US" cool pull the exhaust drive shaft for the 3rd time, pull the trans wait 2 weeks for the part! the original housing did not get the vent or return passages machined in it so it was juut pumping the oil onto the back side of the seal. when we had the trans out we noticed the shifter was all loose. took that apart and the pivot pin bushing had walked out and was all chewed up. call Tremec send a pic "that does not look like our shifter (it was a pick of the pin ans pivot not the whole assembly) send another pic of the housing that says "TREMEC" on it does this look like yours? .........ok we will send you a replacement.... tick tock 2 weeks!! the car was on the hoist for a MONTH we had 12 hours labor in this.
Welcome to building cars, i find it funny how it is never our own parts we are fixing!!!
Whew rant over
i just want people to understand that some of the issues that come up on these cars truly are not the builders fault!! but they choose to either fix them AT THEIR EXPENSE!!!! BTW or not I suppose that is the difference.

I think that is the longest post I have ever written

Blake I get everything your saying and fully understand trust me. And this is one thing of many with my car . So I'll start with the engine it had problems from day one. Not 5 months not 1 year but day one. Is it my builders fault ? Well I didn't send the motor to my builder to have it built it was his builder . But then you ask is it the builders fault ? Well after going to two different tuners ( that's a whole nother story) It took my nephews drag sled tuner to figure out in five minutes my car has been running at 44 degress advanced fixed timing!!!! Trying to start my car was like rolling the dice the starter kick back was so severe it bent the f@cking starter bolts ! So my question is would you deliver a car knowing from the start it wasn't right?

Originally Posted by FaBrycation

Mario,

You're a good man. I am truly sorry to hear about this and I hope a resolution can be found without drastic measures.

as for everyone else...

I agree with what was stated above about custom cars being basically a prototype. Being a one-off car builder is subjecting yourself to the inevitable bugs and issues every time you fire the next one up. These bugs can be 1 or 100 depending on the details of the build and it is as frustrating for the builder as it is for the customer. The difference in good, mediocre, and bad builders during this time is being able to manage these issues when they arise by treating customers with the utmost respect and honesty by resolving the issues and not repeating past mistakes on the next builds.

Contrary to many of the comments in this thread- I believe the majority of builders are good people that can be trusted and are not crooks or shady people. While there is no justification for not making things right or not handling issues, I hate to see the posts in this thread that say they would or could never trust a "professional" shop to build their cars. This is simply not being fair to builders and guys who genuinely want to do the best they can for customers. I hope some of you won't not trust any builder just because a few people have had issues with some builders.

I hate to see good people involved in these situations. We as car guys are a dying breed and I would love to see us all working well together.

Thank you Brycen !

Originally Posted by BMR Sales

Mario, I just went thru your Build and there is a bunch of awesomeness there. But there was also a bunch of "I'm done with this car" "I'm sueing". Obviously I'm not in your shoes and I've been raked over the coals on much smaller builds. Could it be that the attitude you got "Everything is Good, you signed for it" be part of you sueing people as part of the build? I friggen hate Attorneys (my Ex-Wife is one to start with, lol), so if someone starts I'm going to sue so & so, I tend to stay far away.

Well spend $45,000 dollars to get your interior done and have it a complete pile of sh!t and let me know what you would do !!IT'S ALL FIXED NOW!!

Originally Posted by DBasher

Such a good discussion! Just like anything you have to qualify your builder and the builder should do the same with the customer. Neither side wants a headache and the realities and expectations should be layed out up front, time line, cost, warranty.
Because I don’t know, what exactly is discussed on a “pro” built car? Is a contract in place?

Ohh I will do it totally different next time

Originally Posted by dhutton

Hi Mario. Just to be clear I don’t think you are at fault here. I’m just sharing some observations I made after many years of product development and design.

Don

Nope totally understand!