Quote:
Originally Posted by GregWeld
In other words --- if I had a brand new car and noticed the radiator hose was dripping coolant -- is that an issue for the builder?? Or should I just take a friggin wrench and 2 minutes of my time and just fix it. I'd just fix it.
If the builder put your window in and it won't open at all despite my clumsy best effort -- then I'm asking the builder to fix it.
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I get that totally... The thing is though, that line is different for everyone because of "their" personal abilities.
I have a neighbor raising hell with the builder because the sand has washed out between the pavers in their driveway. They either don't think it's their responsibility to replace the sand that has washed out or can't...and are holding the builders feet to the fire to make them fix it under the warranty.
I can (and have already) picked sand up at the hardware store and swept it into the voids in my driveway...just part of being a homeowner in my eyes.
I guess the point I'm trying to make is for everyone to try to be reasonable
on both sides and to do their best to take stock of the situation and come to a reasonable solution to the issues that come up.
I'm certain all of the builders reading this thread have had "that customer" that wants the sand in their driveway voids replaced at no charge and they cringe every time the customer calls and I'm certain all of the owners reading this thread have had "that builder" who refuses to fix their blatant screw ups because they are too busy or just don't care.
Whether they are one time deals on either side or standard operating procedure...should also be taken into consideration before final judgement is passed.