I hate leaving messages and voicemails to machines at businesses also. I'm sure everybody does. Hopefully you guys can work out a resolution and you can get the parts you want. If you really want a specific part then you should still pursue it, you will be happy you did once the frustration wears off. If you just settle for another part instead you will always be frustrated because A. you couldn't get the part you wanted and B. you paid for a part you did not want. These guys will make it right I assure you.
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