Quote:
Originally Posted by kwhizz
We ordered the HydraBoost system on 10/20 and were told 6-8 weeks delivery...... I work out of my home garage and didn't schedule getting Chris's car over until the 7th week...... That gave me a couple weeks to where I would have to store one of my cars somewhere and I then had a couple of weeks to finish up the swap...... So after 4 months and a week still waiting for the brake system the car is just sitting and waiting....... I had planned the winter out using the schedule provided by Hydraboost..... What a mess.... They are good and provide a Quality system but they need to understand that their projected scheduling goes way beyond their lack of intensity to live up to their projections....... my other plans for updates on my cars got cancelled for the winter....... Thanks Hydraboost !!!! Still waiting with no response to emails requesting delivery info
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Those are exactly the kind of things that make me never use a vendor again. Good or not, nobody should be held up that long. At best, communicate with your customers and let them know so they can seek other avenues. Hell with your skill set, you could have made your own hydraboost system by now....Corona or not, there is no excuse at all for lack of communication..
T,