[Tom Welch]

Hello everyone, I am not new but its been a while. I recently had a really bad customer service experience. I attempted to purchase a partial set of NOS wheelwell moldings from the following company: Camaro Secialties, 112 Elm St. E. Aurora NY 14052. 716-652-7086. This is what happened from my side. I called and spoke with someone and inquired about the wheelwell moldings mentioned above. I was told that both front moldings are available and that 1 rear molding was available, the right rear. The left rear was not available. I agreed to purchase the parts in question for 200.00 plus shipping. I provided my C.C. info and address. I agreed to the price and to purchase these parts as stated. 1 week goes by and I call to confirm my order, I was told the following: We arent sending all the parts that you ordered because you didnt pay enough for them and you didnt tell us that the rear moldings were so hard to find, besides, I can use them so, I'm not selling them to you. I asked for my order to be filled as agreed and was denied. I told them I would tell some people about this via the internet and their response was as follows. Go ahead, our reputation is secure and you can do nothing to us, go ahead and waste your time. It wont matter. This level of customer service is plainly unacceptable. I recommend finding a supplier other than Camaro Specialties in New York to do business with. A thread about this is going on over at Pro-Touring.com right now. I was told that this would be a good place to post this inf also.