Thread: Hydratech
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Old 02-23-2021, 06:23 AM
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Post I am looking into your order

Hi Ken - I have reviewed our production list and did not locate any orders from your date range, looking for either Ken or any orders to Wisconsin. Did you order this in through a dealer? Or was the order placed directly with us? Once I can locate and review your order, I can then shed some light on it. Has this possibly been ordered under a different name and / or location?

Let me know what the year / make / model the unit is ordered for, and the name the order was placed / billed under (PM me your details). The problem could be an error where you are not on the production list, though we could still find it by back chasing our individual customer files in the office.
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