Since I plan on running their stuff and they're local to me, I made a visit to go see their products. When I walked into the office, I was promptly greeted by an employee...Tim is his name if I'm correct. He was very knowledgeable about the products and explained things well. The showroom was awesome and clean too. I took a few cheesy pics, nothing special, to show a some of their showroom display. What I really like about them is the vast array of choices they offer for A/C vents. Not cheap, but well designed and made.