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Old 05-11-2011, 07:58 PM
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Mkelcy Mkelcy is offline
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Join Date: May 2005
Location: Walla Walla, WA
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Quote:
Originally Posted by barraza View Post
I have spent a few days hanging around Prodigy Customs with Frank when my car was being finished up. It is not an excuse, but Franks phone rings constantly, but he is not hard to get. If you have a problem, pick up the phone. I have never had a problem getting through. His phone number is in every post signature.

This kind of post makes people think something shady is happening, when it is in reality just a simple mistake. Frank is a straight up, no BS guy. He has hundreds, if not thousands of satisfied customers, and probably just as many he has given advice to that haven't actually bought anything. I have no problem recommending his shop to anyone, and I would assure you he will make any mistake he has made right.
There is no reason to charge a customer's credit card long before a part has been ordered. I can see the need to assure that the credit card has sufficient capacity before actually placing the order, but the time difference between charging the card and placing the order should be days, not months.

I've concluded that the small savings aren't worth the worry.
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Mike - '68 Camaro with some stuff done to it