Quote:
Originally Posted by rwhite692
Got a call from Grainger this AM, saying that "due to the pricing error" they would offer to complete my order for 30% off of list, which takes it from $1,121 down to $785. (180 / Autoset, Grainger # TKC5, which is now gone from the Grainger website)
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I got pretty much the same call yesterday but for the 140 I ordered. They did pretty promptly reverse the credit card charges (ordered on Thurs by Sat they had come off)
It would have been nice if they handled it better and honored the price but I can see how they got a ton of orders and would take a bath in how much they would lose fulfilling them. Least they were honest in that it was a pricing mistake and made and offer 30% off list.