Quote:
Originally Posted by fesler
This is why we treat our customers like family, they fly into town and hang out at the shop for hours and play with the dogs ask how the kids are doing and have lunch with the guys. I dont want clients that dont love what we do I want clients that live what we do and want to be apart of it. Its simple do what they ask and dont waste their money and they will be happy.
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My buddy and I were out for the GoodGuys show last month, it was either raining or hailing or freezing. We decided to get out and shop-hop to kill time and stopped in over at the Fesler camp.
We're just a couple average Joes off the street, gonna poke around and see what we could see. We were greeted at the door and asked if we wanted a tour right off the bat. Chris was out so his son took over tour duty. We were shown their projects, asked about our projects, told what they could help us with and even offered some free swag. Very down-to-earth bunch of folks.
It is as the man says, they love what they do and it shows. His son and his crew really seem to get it's always about the customer.
Jeff-