Gooseneck trailer tips - Page 94 - Lateral-g Forums

**Ketzer** · #**931** 04-08-2013, 06:42 PM

Quote:

Originally Posted by Blake Foster

Perhaps you should call Featherlite??? or one of the other companies who build the trailers for the pros

GW already blasted them a few pages back...

Quote:

Originally Posted by GregWeld

My buddy just had a custom Featherlite done -- with room for a hot rod and a side door ramp for his Harley....

The interior in that trailer is just absolute crap. The trailer is nice - if you're in love with rivets.... But I'm not a fan. Mind you -- I'm sure they can build whatever a customer is willing to pay for - but the $77K he spent... I'd have rather tossed it in the wind.

grif54 · #**932** 04-08-2013, 08:00 PM

That suprises me about Renegade, I help a friend with a drag car and the guys who have big rigs seem to prefer them. Have you looked at Vintage race trailers? They have a really nice setup that they use to haul their Top Dragster with, never been in the living quarters though. Not sure if the build them to the plushness that you would prefer, but you might give them try. Good luck.

**GregWeld** · #**933** 04-08-2013, 08:22 PM

Yeah -- I'm not sure if it's Renegade -- or the dealer (I'd like to think it's NOT the dealer) but someone just can't get their act together. Everything seems to bottleneck with a guy at the plant named Harley. EVERYTHING goes thru him -- he writes nothing down.... he's on the road half the time... and you just wait weeks for answers. Either way -- I'm done trying to get them to build something for me even though they build a nice product.

Not that it makes a difference one way or the other -- but this is a $400K trailer.... you'd think they'd want the business and would be all over getting 'er done. Maybe business is just way better than I think it is and they've got customers beating down their doors.

grif54 · #**934** 04-09-2013, 08:32 AM

WOW! That is a big order, I would think they would be jumping all over that without even thinking about it. It seems like everything else these days, people complain about the economy but when you throw money at them to do a job, they just sit there and look at you with a dumb look on their face

**GregWeld** · #**935** 04-09-2013, 08:37 AM

Quote:

Originally Posted by grif54

WOW! That is a big order, I would think they would be jumping all over that without even thinking about it. It seems like everything else these days, people complain about the economy but when you throw money at them to do a job, they just sit there and look at you with a dumb look on their face

Thus my frustration....

**fleetus macmullitz** · #**936** 04-09-2013, 08:38 AM

Hire 'The Briz' to procure one.
It might be done in 'old skool' ... but it would be done right.

fesler · #**937** 04-09-2013, 09:40 AM

Greg if you need any help I know lots of owners to these companies that may be able to help you out. I have been dealing with these issues for years so I always go straight to the top with them.

Give me a call if you want to go over some options.

fesler · #**938** 04-09-2013, 09:50 AM

Quote:

Originally Posted by camcojb

To me it's much easier (and more successful) to keep your customers happy and get the rewards of that relationship, plus the additional business they bring because they're happy and spread the word, than to not take care of your customers and constantly battle to replace the ones you lose so you stay in business. As hard as it can be to develop a good customer it baffles me that so many companies just don't seem to care about keeping them.

This is why we treat our customers like family, they fly into town and hang out at the shop for hours and play with the dogs ask how the kids are doing and have lunch with the guys. I dont want clients that dont love what we do I want clients that live what we do and want to be apart of it. Its simple do what they ask and dont waste their money and they will be happy.

**GregWeld** · #**939** 04-09-2013, 09:50 AM

Quote:

Originally Posted by fesler

Greg if you need any help I know lots of owners to these companies that may be able to help you out. I have been dealing with these issues for years so I always go straight to the top with them.

Give me a call if you want to go over some options.

Thanks Chris! I'm waiting (again) to hear from the dealer.... and I also have a call into the Sport Truck USA guys in Chandler where I bought the Freightliner... they are dealers for Renegade and said they have some ideas for me. We'll see.

Did you sell your setup??

fesler · #**940** 04-09-2013, 10:05 AM

Quote:

Originally Posted by GregWeld

Well.... I think I'm heart broken this morning... but stuff happens while you're having fun sometimes.

The long and short of it is I canceled the trailer order this morning after several emails and phone calls telling me that the Renegade factory has yet to schedule a build date - and that the build date IF I sign off on drawings (that I've been waiting and waiting for weeks to get) might get scheduled July 29th and I'd be 12 to 16 weeks out from there.

All of this time I was working on a delivery date of June! They haven't even slotted a build date!

I signed basic - and I mean the most very basic (as posted here earlier) weeks ago... and I requested more detailed drawings for review.... it was back then that I was told June delivery date. In the meantime I was working under the ASSumption that we were just drilling down on details such as flooring choices - fabrics - and minor details etc.

After several emails requesting more detailed drawings -- and being given many excuses as to why they aren't done (illness etc)... I'm now told that they don't have the expertise to produce the drawings and that there's no build date unless I sign off on what I have! A two year old could draw the basic shapes I have.... and I'm supposed to commit to taking a $400,000 totally custom built trailer based on this. Oh and by the way --- I'm now months out as well --- another missed summer --- because of their inabilities.

I could actually work with the basic drawings --- given a large stretch of "trust" that they build a good product and we can figure stuff out as we go.... but the move of the build date is just the last straw. That infuriates me. Mind you -- I gave the dealer a $150,000 deposit LAST JUNE.

Charley will just have to watch TV from the little 12V cigarette lighter version I'll buy at Camper World...

:

Greg, buy the trailer you want size wise empty and drop it off I will have everything built in a very timely manner for you. I have done several things like this for clients and have some great guys we work with to do these things. We might be able to save half your summer if you can find something quick. We completely gutting a 22' toter and rebuilt everything in a month. I also helped with the Jesse Rooke trailer that was at bike week several times and that thing was a party machine.