Covan Classic Experiences

[Novette_71]

Dear friends,

does anyone have personal experience with Covan Classic / Classic Dash company ?

I ordered my dashboard directly from them Feb 2nd or 3rd and have huge trouble getting hold of anyone from that company. I reached someone once (after a long time) and they promised to send it but this is 3 weeks ago. No status, no tracking no., noone to talk to except answering machine, no email response.

I am worried because my credit card has been charged almost 3,5 month ago and I start wondering if this is leading anywhere or if I just start calling my credit card company to have my money refunded.

Does anyone have a contact person / alternative phone number that I can try ? Any bad news about this company ?

Thanks for your input.

Wahid

[AM.MSCL]

Call the CC company and start a dispute.

[Steve1968LS2]

I will call them today and see what's up... I need a dash for my car anyways.

[XLexusTech]

Call the credit card company. If you have a good card they will refund you in full and you can move on. At this point covans doesn't deserve your business.

[BC69]

I had zero problems getting my dash, and it shipped fairly quickly direct from Covan. This was a few years ago now though. Hopefully this works out for you and it is just some sort of simple problem. Although, I would expect some apology, explanation or discount for waiting this long.

Goodluck!

[Steve1968LS2]

I left a message, should hear back tomorrow

[Novette_71]

Thanks for the input.

Steve, thank you for calling them.

They just drive me crazy.

Today, like 30 min ago, i reached someone .... I go "Hi, this is Wahid from Germany I have a question regarding my order ..... " she goes "Please hold .... " , puts me on hold and leaves me there ....

After about 4 minutes I think "this is international calling and it is expensive" so I hang up and call again, but now either busy or answering machine .... I am now trying for 30 minutes to get a hold of anyone ...

So, after several email tries with full contact data incl cell phone and fax no., messages on the answering machine, I now left my home number again on the machine.

You know, we are talking about $1140 for a fully equipped dashboard and speed sensor.

I am really pi**ed

Who else can I order such a dashboard from ? Covans (or Classic Dash now) is the only supplier I know.

[Novette_71]

I kept trying until now, I am just fed up.

Just called American Express, they want to try their luck as well.

Just doublechecked, they charged me March 19th, which is fine, because I wanted one without vent cutouts and Oil Temp instead of Volts, so I knew it would take about 6 weeks after ordering ..... the guy also told me that when I ordered. So until March 19th it was all good.

But another 2 month with no contact , no reply whatsoever is just too much. I know they moved, maybe they are busy, but this just sucks.

I keep you guys informed wuz going on. If you are interested in buying one, maybe get it from Summit and check if they have it in stock.

[1badchevelle]

I think is has to do with John Covan's not part of covans clasic.

He started his own company a bit ago. http://www.covansthunderroad.com/

I had a chance to talk with him at the Grand nationals.

so If you still want a covans dash this would be the best route.

[chevyIIpost]

Detroit Speed makes a steel dash insert that can be configured almost any way you like, but it will be more $$$.