Heads up .. Flaming River

[ironworks]

I have never had anything break like that from Flaming River. But I have had columns that rattle when new and racks that just die. When I made the switch to Ididit columns I felt they were just a better built column.

I had to deal with the warranty department at FR on a repair we had on a customers car built by another shop and the comment about never having seen that happen before is a common statement in the customer service industry for our world. I told him that's funny this customer has had this issue twice now on his car.

I had a ring gear in a Moser diff wear the hard facing off in like 300 miles on the Chevelle we built. And that was the easiest half throttle 300 miles so I knew we had not over done it when new. I now call when I order a diff and make sure the gear ratio I want is available in a US gear not some foreign crap. The last sales guys tried to make me feel stupid for asking him to check and I told him it has happened to me twice, it seems funny you have never heard of that issue and you might ask your sales manager "Kip" because that is how I got to know him was from this issue happening to me twice before, so if you could please check the brand of ring gear in stock. Thank you.

Sometimes these sale guys at the bigger companies seem like they just got a job down the street for their old job at Autozone or Pep Boys. It really is bad for the company as these guy are their front line with the customer.