...

Go Back   Lateral-g Forums > Lateral-G Open Discussions > Open Discussion
User Name
Password



 
 
Thread Tools Display Modes
Prev Previous Post   Next Post Next
  #1  
Old 10-28-2007, 09:57 PM
jjump59 jjump59 is offline
Member
 
Join Date: Oct 2005
Posts: 60
Thanks: 0
Thanked 0 Times in 0 Posts
Default problems getting parts from venders?

Don't know what to do next, I bought the Wilwood front brake kit Frank at Prodigy advertised on this site back in July. He said they were purchased for a customer that decided not to use them. they had been bolted up but never used and he had them at the shop. I paid for them along with a set of forgeline wheels on the 10th of July. Told Frank to send them out when he had a chance thinking i'd get them within the next month just before the wheels would arrive. Didn't worry to much but when I got the wheels and still didn't have the brakes I called Frank who told me he would get them sent out right away. Waited a couple of weeks and called again, this time Frank told me they nicked one of the rotors somehow and were waiting on a replacement so they could send them out. After this I e-mailed him on 09-19-07 and told him to ship them out or refund my money as I couldn't wait any longer. He responded on the 24th that he thought it had been taken care of but he would get them out ASAP. i told him that was ok. On 10-10-07 still no brakes, i emailed him and got no response. On 10-16-07 still nothing and I emailed for him to just send the refund, no response again. On 10-18-07 I emailed Lisa at GPsuperstore hoping to get a response. Within a half hour she responded and told me she would get with Frank to find out what was going on. She also told me Frank was busy getting ready for SEMA and probably hadn't checked his emails. I emailed her back explained that he had time to post pictures on this site and others of their car in progress and thought he would have the time to check his emails so he could take care of parts that were paid for over three months ago. I thought this should be his priority. On 10-20, she apoligized and said she would take care of this by Monday the 22nd. On the 22nd she emailed and told me the rotors were on back order from Wilwood until the 1st of Dec. They would either wait until they got them to ship them out or refund my money. I emailed them on the 22nd, 23rd 24th and the 25th asking what happened to the kit I ordered that they had in stock back in July with no response. I'm a little PO'd since they've had my money for so long and my car is sitting here waiting on the brakes. I'm just wondering if anyone else has had this problem since this is my second time dealing with them and back ordered parts, people on vacation or people not working there anymore. What would you do now?
 


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -7. The time now is 03:15 PM.


Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2026, vBulletin Solutions Inc.
Copyright Lateral-g.net