Unlimited Products in CA -- Help

[syborg tt]

Okay I need some help here.


Last year a very good friend of mine bought a deck lid for a 1st gen camaro.


Let's just say you wouldn't want to use it on your car. Without getting into specifics it less then poor quality.


Okay my very good friend picks up the phone and calls them and ask to return the deck lid.


Sure no problem send it back you pay the freight and in 60 to 90 day's we will return your money.


90 day's pass - no refund.


Pick up the phone - Call them


Reply - I'm sorry you need to call back on Friday as the girl that does refunds is out to lunch, on break, on another call, helping a customer, doing her nails, going to the bathroom, making out in the corner or doing whatever she's doing.


She's just not going to answer the phone.


However not to worry while your holding everyone in the shop will pick up the phone and ask, "Who are you holding for"?


My Friend Replys "Your book keeper and you just talked to me and i'm still holding for your acount/book keeper ( whom doesn't seem to exist )."

Oh i'm sorry that must have been someone else that picked up the phone. Let me see if i can find her. ( sure you will )

Now, my dear friend that has an "Iron Will", held for 3 hour just to see if someone would actully help.

Long story short - She never actually got to speak with anyone and after 1 year of trying they are going to give up and kiss there $500.00 good bye.

Now if this was the first time I heard this about this company and if I didn't have first hand experience with there poor quality and lack of customer service I wouldn't be writing what this.

So please if you are going to buy from them - just donate your money to Charity first as it won't go to waste.