how would you guys feel about the way this went down

[Mkelcy]

Originally Posted by speedshftr

mkelcy
they are not out 2 cowl hoods/they shipped me 2 damaged cowl covers.they are here to be picked up at anytime by ups or fed ex.they are of no use to me damaged.money is not that easy these days and for a few hundred bucks i thought i was getting quality stuff.

My bad. I thought it was a cowl hood.

That said, as I understand it, they shipped you a good cowl panel that was damaged in transit. They then shipped you a second cowl panel that was either damaged in transit or not up to your standards. Now they've offered you a full refund including shipping. Do your know how rare that is?

What do you want? Do you think they should keep shipping cowl panels until you get one you're happy with? No business is going to succeed shipping part after part that get damaged or rejected until the customer is happy.

All this story does is tell me Anvil is a class act (I'd expect nothing less from a company that has hired Tyler as its public face).