Quote:
Originally Posted by NotNew
I did some reading on 6speed and HRE blamed the powder coat temp as a reason for one of their wheel centers cracking, as a 3rd party did it. They offered the guy who had the issues an entirely new set of wheels in any design or color for about 70% off on price. The wheels he had issues with were on a car when he bought it at that.. seemed like good customer service to me. The HRE rep was posting in the thread about how he would take care of it even though the warranty was void as soon as the wheels were powder coated.. maybe you need make friends with a rep and deal only with him to get stuff figured out.....? 
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also read into it a bit and yet again using that thread to make a point still holds no water...
and yea that was even the pres of HRE posting on there to help the OP that deff. sound like bad customer service to me!