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Old 08-22-2011, 04:00 PM
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Quote:
Originally Posted by 70rs View Post
X2! Even though I am on a tight budget, I really see the value, and don't mind paying for that knowledge and customer service.
I would much rather deal with a live person who has a clear understanding of my project needs than some DB hiding behind his keyboard who has little to no understanding of what they just sold.
Not to get too far off topic here -- as I do think this is relevant to the originally posted discussion -- but I think there is a time and a place for the internet sellers of good where no support or service is needed. Plenty of products like that out there that we all use and need. But then there are specialty items, like these tanks, and other custom pieces that do require service and support. As a buyer, those orders should be placed ONLY with the manufacturers or its competent and educated dealer network.

In the end, the buyers have to make the conscientious buying decision and not just consider the price.
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