vendor feedback policy

[DRJDVM's '69]

We do not try to censor any feedback, good or bad about a vendor whether they are a site supporter or not

But by having a strict "no vendor bashing policy" where the customer cant come on here and give their account and opinion of a vendor, you are essentially censoring them... the goal to keep the online drama to a minimum is great, but opens the doorway for others to fall into the same abyss that other customers have experienced.

By locking the thread and taking everything "behind the scenes" is in some way censoring the customer from letting everyone know their experience with the vendor.

The hard thing is that there are always 3 sides to the story and keeping the online drama to a minimum is unquestionably better for the greater good

Its a sticky issue and I dont envy you guys having to deal with it. You guys do a fantastic job with this website, and I dont want any more drama than you guys. Its a tough thing to deal with because there is no real easy answer, or a solution that fits every scenario and makes everyone happy

Best I can think of is the "star" or feedback number type system.....even that is filled with pros and cons.