This stuff kills me. Shops, business, people, etc are very quick and ever so happy to take your money. They talk a good game and are the most reassuring service provider in the whole wide world. Ohh, but no!! Once they've gotten your money and provide the service and it isn't right, they act as if you're a bother to them, a hassle and it's getting on their nerves to fix their f#@k up. Furthermore, it pains me when they start blaming you like, "You must've done this or that!" No idiot!! I paid you several thousands of dollars and it isn't right!! One company I love that has great customer service is Jegs. Not an engine builder, but they sell parts for our hobby and they're great. At least in my experience. Matt's Classic Bowtie's is another. These people still know the values of a customer.
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'68 C10 swb
'69 Camaro convertible
'72 Chevelle
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