Do all TCP/Alston Products Have Issues??????

[TT302Z28]

Try talking to them at a show about their products....it is like they have better things to do than be bothered to tell you why their stuff is so great. At the Goodguys show in Pleasanton last year they got butt hurt when I asked how their product was better than everyone else's.

I am a salesman and manage $20M in business for Honeywell. I dream of real sales opportunities where a real customer asks "tell me why I should buy your product". Took 2 minutes to loose a customer for life.

We got the same warm welcome in their show room a few years prior.

Plenty of products out there with great support.

[Ron in SoCal]

Originally Posted by TT302Z28

Try talking to them at a show about their products....it is like they have better things to do than be bothered to tell you why their stuff is so great. At the Goodguys show in Pleasanton last year they got butt hurt when I asked how their product was better than everyone else's.

I am a salesman and manage $20M in business for Honeywell. I dream of real sales opportunities where a real customer asks "tell me why I should buy your product". Took 2 minutes to loose a customer for life.

We got the same warm welcome in their show room a few years prior.

Plenty of products out there with great support.

I totally agree w your customer selling/customer care comments. Were you referring above to TCP or Alston?

[TT302Z28]

Originally Posted by Ron in SoCal

I totally agree w your customer selling/customer care comments. Were you referring above to TCP or Alston?

This was specifically Alston but TCP people are the same. In fact I believe they were displaying both.