Does Keisler ever reply to customers' queries??

[badmatt]

Nothing good to say about keisler.

will never deal with them.

[lutzy]

hate to jump in but i was going to order a ss700 from them..anything i should know? couldnt find any bad info on them..

[72Z/28]

Originally Posted by lutzy

hate to jump in but i was going to order a ss700 from them..anything i should know? couldnt find any bad info on them..

Most of the reputable companies reply back to any queries a customer has. A vendor like Keisler has more than 5 email addresses where you can raise your queries, yet non of them reply back.

[Sieg]

Originally Posted by lutzy

hate to jump in but i was going to order a ss700 from them..anything i should know? couldnt find any bad info on them..

Don't fall for the marketing hype. Any of it.

[GregWeld]

Yep -- never buy from ANYONE that starts out with bad customer service --- you can only imagine what it's going to be like AFTER the sale... if they can't give you any before you buy!

[badmatt]

Put it this way.....

I WAS on the waiting list for the SS700 my delivery date before I cancelled was mid august....

But yet they STILL have not released it.

they also told me that the trans can be shifted like a dog unit, and last at 9K.

Get a TKO 600 or T56 mag.

[Sieg]

Originally Posted by badmatt

Put it this way.....

I WAS on the waiting list for the SS700 my delivery date before I cancelled was mid august....

But yet they STILL have not released it.

they also told me that the trans can be shifted like a dog unit, and last at 9K.

Get a TKO 600 or T56 mag.

Similar marketing tactic to the RS600 which I almost fell for because it was a couple bucks less than the transmission I really wanted and initially felt I couldn't afford. Should I have bought the magical RS600, the dollar and performance compromises made compared to the close ratio T56 Mag I have and absolutely love would have been a bitter pill to swallow.

[Flash68]

A hilarious email from Keisler I got the other day (excerpt from their e-newsletter):

"Our automated attendant phone system has been causing us a lot of grief this year. Beginning next week, we will hire a real person to answer the phone, and turn off the auto attendant. Thank you for your patience and sorry for the inconvenience."

[Thumpt]

Originally Posted by GregWeld

Yep -- never buy from ANYONE that starts out with bad customer service --- you can only imagine what it's going to be like AFTER the sale... if they can't give you any before you buy!

Possibly the truest thing i have ever read.

[medbali76]

Maybee I am just lucky but I got reply for my email in 24 hours from Shafi and from Jeff too...