American Powertrain

[DOOM]

Originally Posted by Roberts68

Will it be deemed a mistake if either
A) The cryo holds up to the power and provides long life, smooth positive shift, quality, performance and piece of mind.
or
B) you elect to go through with cancellation and grenade an off the shelf aftermarket trans by exceeding the hp rating.

Just playing devils advocate. You have come this far, hopefully it wraps up smoothly for you Mario.

First off SORRY Isak for jacking your thread. Robert I'll clarify my comment. At this point just sorry about the vendor I chose.

Originally Posted by chr2002ca

If you needed a stronger transmission and it had to be sent off by the vendor to be customized to make it stronger, then I can see where it would take longer. My comment about getting my standard T-56 Magnum from Summit along with Greg's comment about doing the same were more directed towards the comments about 'Tremec being slow to deliver to dealers during the busy/holiday season'. Maybe a bigger company like Summit gets transmissions from Tremec in bigger or more frequent batches. Hard to say really. I agree with you though, it can be super frustrating, especially if it's something as basic as a communication issue. I just had it happen to me with something I ordered yesterday morning. Before placing an order on a particular vendor's website, I called and asked them if they had a particular item in stock. They checked and said "yes, and we can ship it to you today if you order now". I said "great, thanks", and immediately placed the order on the website and got a confirmation of the order in my email. Of course the item didn't ship and when I called today they don't have any current info on when it's going to go out and used the excuse "we're in the middle of moving" and they'll "send me an email with the tracking number as soon as it ships". It's complete bull****. I'll cancel my order tomorrow morning if it doesn't go out today and I'll find another part or way to do what I need to do. I'll do that out of principle. I got better things to do than to be told one story before purchasing and then be given another story after purchasing. So I hear you bro!!! Read your Vendors post also. I agree 100%.

With your particular custom transmission order on this thread, I hope AP can get it wrapped up soon and on its way to you pronto. Wishing you good luck with that.

-Chris

Chris COMMUNICATION!!! thats it plane and simple. I have a small shop and what makes things a lot simpler for me is communiction my customers are updated daily on the statues of there cars they never have to call me about what is going on with there vechicle ever!!! Not saying AP had to call me every day ,but just make me aware of the issues that are going on thats all. I to have to depend on outside sources in my buisness and if they are the ones delaying me my customer is notified ASAP about the delay and why. It saves me so much BS in the end and its so simple. I'll use my thread if need be to comment on this any further.

[TheJDMan]

Originally Posted by DOOM

Chris COMMUNICATION!!! thats it plane and simple. I have a small shop and what makes things a lot simpler for me is communiction my customers are updated daily on the statues of there cars they never have to call me about what is going on with there vechicle ever!!! Not saying AP had to call me every day ,but just make me aware of the issues that are going on thats all. I to have to depend on outside sources in my buisness and if they are the ones delaying me my customer is notified ASAP about the delay and why. It saves me so much BS in the end and its so simple. I'll use my thread if need be to comment on this any further.

THAT is the core of the message to vendors. I can accept delays, stuff happens. But I cannot accept a vendor not communicating those delays.

[Isak]

Originally Posted by DOOM

First off SORRY Isak for jacking your thread. Robert I'll clarify my comment. At this point just sorry about the vendor I chose.

No problem mate.. The thread is open at this point.

[DOOM]

Day 93!

[Cole]

I know when I ordered mine they just got off a 3 month backorder.

Have you tried to email Gray about this?

[DOOM]

Originally Posted by Cole

I know when I ordered mine they just got off a 3 month backorder.

Have you tried to email Gray about this?

Paul is the contact there for me.All done with the phone calls .Last one didn't go so well. Telling me how GREAT the trans is going to be WHEN I get it didn't work so well! I really don't give a sh^t at this point! If I hit day one hundred it will be over. I don't care if I have to wait a friggin year for another one!!!

[camcojb]

Originally Posted by DOOM

Paul is the contact there for me.All done with the phone calls .Last one didn't go so well. Telling me how GREAT the trans is going to be WHEN I get it to didn't work so well! I really don't give a sh^t at this point! If I hit day one hundred it will be over. I don't care if I have to wait a friggin year for another one!!!

Has anyone done any tracking of the truck shipment? What has happened to me more times than I can count, is that the item gets to my area but is sitting on a dock waiting for a truck to pick it up and deliver it, especially if it's going residential. Many times I've tracked the item down and it's been sitting 5-10 miles from me for days or even weeks. In those cases I usually go pick it up just to save the wait.

[Ketzer]

Originally Posted by camcojb

Has anyone done any tracking of the truck shipment? What has happened to me more times than I can count, is that the item gets to my area but is sitting on a dock waiting for a truck to pick it up and deliver it, especially if it's going residential. Many times I've tracked the item down and it's been sitting 5-10 miles from me for days or even weeks. In those cases I usually go pick it up just to save the wait.

I've often requested this on heavy stuff. Gone to the terminal and got it.


Jeff-