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  #1  
Old 04-28-2013, 03:42 PM
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Sorry to hear this.
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Old 04-29-2013, 04:24 PM
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Angry

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Originally Posted by tubbed69 View Post
that really sucks,sounded great having a kit with closeout patterns,I did not see the price of the Chassisworks but DSE parts are expensive but have great quality
Yeah it SUCKS .... the price is DSE plus $50.00 for the closeouts + shipping. I have to make my own close out panel anyway - nothing for a 67 Camaro!


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Originally Posted by waynieZ View Post
Sorry to hear this.
Thanks ... I'm working w/ Chassisworks to see what went wrong with the tubs .....I'm the first one to say something? We'll see how the customer service rates , meantime I don't have mini tubs installed
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Last edited by Sonar Chief; 05-01-2013 at 06:48 PM. Reason: edit comment
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Old 05-01-2013, 05:50 PM
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Smile Mini Update

Chris Alston Sr. of Chassisworks called today to figure out my mini tub issue... that was cool and excellent customer service.

We decided to wait til my outer wheel houses come to see where everything lines up with my car, if I want to return them he's OK with that,
or we can see about making them work. He hadn't worked on a non-staggered shock Camaro and didn't know about the closeouts
not fitting .... does now!

Chris also offered to make my closeouts for my Camaro if I send him a scanned jpg of what I need.... A+++++ rating from me.

So,I'll wait til my outer wheel houses come in and go from there, back on to the roof issues.
..

Oh yeah, it is snowing again (10" so far) on the first day of May, should be upwards of 50 by the weekend, that's good enough to work in the garage.
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Last edited by Sonar Chief; 05-01-2013 at 06:09 PM.
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Old 05-01-2013, 06:38 PM
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Sonar you can keep the snow wherever you are,but glad to see some good customer service AAA+++
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Old 05-02-2013, 10:14 AM
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Glad to hear this, you can't ask for more. Maybe more sun shine!!
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Old 05-02-2013, 02:24 PM
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Last night Chris Sr. and Michael, aka Sonar Chief, had a chance to talk on the phone about the issues that Michael is experiencing with his mini-tub install. We are very thankful for his help and prompt replies to our questions. The situation boils down to three main points.

1-Frame Rail Closeouts: Michael’s Camaro is a ’67 with non-staggered shocks. The rails are different from the staggered shock cars. This will most likely require one new frame rail cutout to be made which can be used on both side. Michael is going to send us a template and we will send him the new pieces in laser-cut steel. They will also be added to future kits. NOTE TO EXISTING CUSTOMERS: If you have a ’67 with non-stagger shocks, call me at Ext 247 and I will ship you a pair of the new pieces for free as soon as they are available.

2-Are The CAC Tubs actually 2-3/4” Wider Than Stock? Yes, they are. We measured our inventory on hand and Michael measured the ones he has in his possession. They were compared to dimensions taken from stock inners for ‘67-‘69 and everything matched up as it should.

3-Do They Fit His Car? Because Michael’s car does not have the outer wheelhouse this is a difficult question to answer. It’s impossible to say for sure whether the outside edge of the tub is being correctly located. His car has been almost completely re-bodied but there is a possibility the factory wheelhouse support is bent. As the outer wheelhouses are on backorder from his supplier, we can’t determine this for sure yet. However, we asked Michael to measure the amount of floor remaining between the tubs and that measurement is correct. Therefore all indicators point to yes, they will fit.

Again, I want to thank Michael for being available and understanding so we can help him get this sorted out quickly and to everyone’s satisfaction. I encourage everyone to make us your first call when you have a question about any of our products. We have free tech help available from 8-5 M-F and 8-1 on Saturdays. That’s ‘Sunny California’ time, of course. If you can’t get through, leave us a message and we will get back to you ASAP.

~Carl
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  #7  
Old 05-02-2013, 05:16 PM
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Talking

Quote:
Originally Posted by Chassisworks View Post
Last night Chris Sr. and Michael, aka Sonar Chief, had a chance to talk on the phone about the issues that Michael is experiencing with his mini-tub install. We are very thankful for his help and prompt replies to our questions. The situation boils down to three main points.

1-Frame Rail Closeouts: Michael’s Camaro is a ’67 with non-staggered shocks. The rails are different from the staggered shock cars. This will most likely require one new frame rail cutout to be made which can be used on both side. Michael is going to send us a template and we will send him the new pieces in laser-cut steel. They will also be added to future kits. NOTE TO EXISTING CUSTOMERS: If you have a ’67 with non-stagger shocks, call me at Ext 247 and I will ship you a pair of the new pieces for free as soon as they are available.

2-Are The CAC Tubs actually 2-3/4” Wider Than Stock? Yes, they are. We measured our inventory on hand and Michael measured the ones he has in his possession. They were compared to dimensions taken from stock inners for ‘67-‘69 and everything matched up as it should.

3-Do They Fit His Car? Because Michael’s car does not have the outer wheelhouse this is a difficult question to answer. It’s impossible to say for sure whether the outside edge of the tub is being correctly located. His car has been almost completely re-bodied but there is a possibility the factory wheelhouse support is bent. As the outer wheelhouses are on backorder from his supplier, we can’t determine this for sure yet. However, we asked Michael to measure the amount of floor remaining between the tubs and that measurement is correct. Therefore all indicators point to yes, they will fit.

Again, I want to thank Michael for being available and understanding so we can help him get this sorted out quickly and to everyone’s satisfaction. I encourage everyone to make us your first call when you have a question about any of our products. We have free tech help available from 8-5 M-F and 8-1 on Saturdays. That’s ‘Sunny California’ time, of course. If you can’t get through, leave us a message and we will get back to you ASAP.

~Carl
Carl ... very well stated, thank you!
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