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  #1  
Old 12-08-2017, 06:18 AM
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Ketzer Ketzer is offline
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Once it gets so bad that attorneys are involved, the money becomes a lost issue. You may be able to get some satisfaction out of a legal judgment but money and time spent pursuing it will far outweigh anything you get back.

A lot of folks air their complaints on social media but your attorney will probably advise against that.


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Old 12-08-2017, 10:54 AM
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Quote:
Originally Posted by Ketzer View Post
Once it gets so bad that attorneys are involved, the money becomes a lost issue. You may be able to get some satisfaction out of a legal judgment but money and time spent pursuing it will far outweigh anything you get back.

A lot of folks air their complaints on social media but your attorney will probably advise against that.


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X10. Isis can be very slow, and I know it's not exactly an enjoyable experience to do so after you've been told one thing and something else transpires, but If your main goal is to get your parts, patience and polite persistent diligence will get the job done 99% of the time.

Last edited by LateralJeaz; 12-08-2017 at 11:07 AM.
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Old 12-08-2017, 02:24 PM
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The sad thing is even if you get the product you'll be SOL if it doesn't work or fails down the road if they're going under.

Even getting lawyers involved would just end up in more money and time loss. To bad you can't just contact your bank to report it.

I'd just keep pressing for your money back or have your lawyer submit a letter in writing with threats of suing if full payment isn't refunded? Have it sent so they have to sign for it. Put it in a box not an envelope.
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Old 12-08-2017, 07:57 PM
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I’ve not been where your at, but I believe that PayPal and Visa will help you out as a consumer on these issues. As mentioned above, even if you do get the product, your dealing with a company that apparently will be no more, so your tech support and future upgrades are null and void. Personally, I’d push for the refund through PP, and walk away.
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Old 12-09-2017, 09:51 AM
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I was unaware they were going out of business. Sad. It's a good product.
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Old 12-10-2017, 05:47 AM
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I was unaware they were going out of business. Sad. It's a good product.
I have no dog in this matter...but where did anyone say that they are going under?
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Old 12-10-2017, 04:31 PM
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Originally Posted by andrewb70 View Post
I have no dog in this matter...but where did anyone say that they are going under?
I would guess...$1500 for wiring, plus add ons, would push you into the $2000 range to wire your car. Not everyone is building a show car. So, that versus a $600 harness from other manufacturer's is a no-brainer. Just my .02¢.
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