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Old 09-13-2012, 04:22 PM
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I just don't understand why double seal shocks with such high manufacturing standards are failing in the first place? Or require specail care? They're gas shocks; they should work when we need them, kind of like a light switch or a faucet (stuff breaks I know, but is that asking too much?). It's kind of impossible for us project guys to get a car out of the garage in less than a couple of years. Are all gas shocks prone to failure? Mine have not yet.

All respect, not trying to start a thread war! This should be the last thing we should have to replace @ $230 (130 with your generous offer to Lenie) a pop.
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Old 09-13-2012, 05:25 PM
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Originally Posted by Phaeton View Post
So change the geometry so you can use a less expensive off the shelf strut lower the price and make everyone happy. Oh if it was only that simple.
I wish it was that simple everyone would be doing this. We tried and tried to get the cheap struts to work right that everyone else uses and it’s just not worth the hassle. We feel we have one of the best products on the market because of how much time we put in to the design side. We are not just a manufacturing company that builds parts we are a company that builds cars and from what we do in house we can make parts that work far superior to everyone else. We understand that the buck is the important part for most but at the end of the day do you want a cheap part that kind of works or a part that is bad ass and works perfect.
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Old 09-13-2012, 03:19 PM
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Originally Posted by camaro_in_another_life View Post
Hello Lenie,

I'll tell you what, if you send us back your weak struts I can give you $100 credit towards a new pair.

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Old 09-13-2012, 05:30 PM
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Lenie sorry you have issues but hopefully we can work past them and get you set up right. Good thing about communication is that we can work out all issues and get things right for you.
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Old 09-13-2012, 06:11 PM
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i can attest to the fact that gas shocks/struts like that do indeed fail rather quick if not used often enough. ive seen them fail in less that a year for that very reason. and i had it happen on my 4th gen too from rarely opening the hatch.
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Old 09-13-2012, 07:30 PM
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Lenie,

I think Fesler's offer is going to be your best option. When you look at the cost of any of the SS struts of a size a nd pressure close to what you need, the price is not much different. Sorry this happened I hope it works out. I do think Fesler does a great job with the parts they produce.
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Old 09-13-2012, 08:04 PM
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Originally Posted by ccracin View Post
Lenie,

I think Fesler's offer is going to be your best option. When you look at the cost of any of the SS struts of a size a nd pressure close to what you need, the price is not much different. Sorry this happened I hope it works out. I do think Fesler does a great job with the parts they produce.
I do to, thanks.
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