Quote:
Originally Posted by Steve1969LS1
That is what I have been trying to figure out.. they are somewhat lacking in the CS department.. and calling is too big of a PITA..
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Hi Steve ...
Sorry you have been having trouble making contact. Our email has been working fine, so I don't know what has been causing the grief you have experienced. It would be very rare that we do not respond to an enquiry within 24 hours of receipt (assuming there is no viruses attached to the email

)... I am confident that most of our customers will confirm that we take Customer Service very seriously.
Please re-send your emails to
[email protected] and I will ensure we investigate the cause of the tardy responses. (I assume you have been sending them to sales@
harrop.com.au and not sales@
harwood.com.au

)
The prices for the Hurricane and Holden Installation Kit are shown individually
here. The price for items exported from Oz do not incurr the dreaded Goods & Services Tax (GST) of 10%, and the currency exchange rate is around US$1.00 = A$0.75, so to calculate the manifold price for you would be the list price of A$3,850 less 10%, times 0.75 = US$2,625 + freight.